Trusted by Growing Businesses Worldwide
We’re proud to be the trusted partner behind so many success stories. Hear directly from the businesses that rely on our outsourcing solutions.
Support your medical billing company with outsourced back-office services that improve operational efficiency, reduce internal workload, and help you manage claims, payments, follow-ups, and revenue cycle tasks at scale.
4 Strategic Locations Across LATAM & APAC
400+ Clients Trust Our Outsourcing Solutions
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Optimized Operations Across 20+ Sectors
Medical billing companies often face increasing pressure as client volumes grow, billing workflows become more complex, and turnaround expectations tighten. Our outsourced support services are designed to help solve common operational challenges such as
With experienced back-office support across key billing functions, we help medical billing companies improve efficiency, reduce operational strain, and maintain consistent service delivery for their healthcare clients.
We provide outsourced medical billing support that helps billing companies manage daily workflows efficiently, reduce operational burden, and support growth.
Outsourcing medical billing support helps billing companies strengthen operational capacity, improve workflow efficiency, and manage client accounts more effectively without the cost and complexity of expanding internal teams.
Expand your ability to handle more accounts, higher claim volumes, and day-to-day billing tasks without increasing in-house headcount.
Reduce the cost of hiring, training, and managing internal billing staff while maintaining reliable support across key functions.
Quickly adjust support levels based on workload, new client onboarding, or business growth without disrupting service delivery.
Keep billing workflows moving with timely back-office support that helps reduce delays across claims, payments, and account follow-up.
Access support across multiple medical billing tasks, from insurance verification and credentialing to denial tracking and reporting.
We support medical billing companies serving a wide range of healthcare specialties and provider types. Our outsourced medical billing support services are designed to adapt to different billing requirements, workflows, and documentation processes across diverse healthcare segments.
Support for billing workflows related to routine healthcare services, preventive care, chronic disease management, and general medical claims.
Specialized billing support for cardiac procedures, diagnostics, and treatment-related claims.
Efficient handling of billing for surgeries, therapies, and musculoskeletal treatments.
Precise coding and claim management for medical and cosmetic dermatology procedures.
Support for neurological consultations, diagnostics, and procedure-based billing requirements.
Structured billing support for therapy sessions, treatment plans, and insurance claims.
Accurate billing for counseling, therapy sessions, and psychiatric services.
Comprehensive billing support for dental procedures, insurance verification, and patient invoicing.
Streamlined billing processes for adjustments, treatments, and recurring care visits.
Scalable billing solutions designed for high patient volume and complex healthcare systems.
Fast and accurate billing support for walk-in patients and high-turnover environments.
We’re proud to be the trusted partner behind so many success stories. Hear directly from the businesses that rely on our outsourcing solutions.
We leverage industry-leading medical billing software and healthcare technology platforms to ensure accuracy, efficiency, and seamless revenue cycle management. Our team is experienced in working across multiple systems and is not limited to the tools listed below, allowing us to adapt quickly to your existing workflow.
Our team has experience working with platforms such as Kareo, CollaborateMD, Billiyo, and AdvancedMD to support billing operations, claims management, patient records, and revenue cycle workflows.
We utilize solutions including EZ Claim, Cerner, Valant, Charm Health, and ViSolve Healthcare to streamline claim processing, maintain accurate records, and improve reimbursement efficiency.
Our professionals are familiar with AllegianceMD, TotalMD, Experity, and Practice Fusion, enabling seamless support for scheduling, patient management, billing processes, and operational workflows.
We work with enterprise-grade healthcare platforms such as Athenahealth, NextGen Healthcare, Mobile MediClaim, and DocuTAP to support large-scale billing operations, practice management, and revenue cycle optimization.
Our process is designed to integrate smoothly with your existing medical billing operations, helping your team manage workflows efficiently, maintain accuracy, and scale support across client accounts.
We begin by understanding your medical billing workflows, service scope, client requirements, and the systems your team currently uses.
Supported billing tasks, documentation flow, turnaround timelines, escalation paths, and workflow responsibilities are clearly defined for a smooth transition.
We assist with coding-related workflows and accurately enter charges based on the documentation and codes provided, ensuring billing data is complete and compliant.
Claims are reviewed for completeness and accuracy before being submitted through the appropriate billing systems or clearinghouses.
Insurance and patient payments are posted accurately, with adjustments and balances reconciled to maintain clear financial records.
Our team monitors claim statuses, follows up on outstanding accounts, assists with appeals, and supports denial resolution efforts to maximize collections.
Regular reporting provides visibility into billing performance, claim trends, accounts receivable, and key revenue cycle metrics to support continuous improvement.
We continuously evaluate billing workflows, identify opportunities for improvement, and provide ongoing support to help enhance efficiency and financial outcomes.
We begin by understanding your medical billing workflows, service scope, client requirements, and the systems your team currently uses.
Supported billing tasks, documentation flow, turnaround timelines, escalation paths, and workflow responsibilities are clearly defined for a smooth transition.
We assist with coding-related workflows and accurately enter charges based on the documentation and codes provided, ensuring billing data is complete and compliant.
Claims are reviewed for completeness and accuracy before being submitted through the appropriate billing systems or clearinghouses.
Insurance and patient payments are posted accurately, with adjustments and balances reconciled to maintain clear financial records.
Our team monitors claim statuses, follows up on outstanding accounts, assists with appeals, and supports denial resolution efforts to maximize collections.
Regular reporting provides visibility into billing performance, claim trends, accounts receivable, and key revenue cycle metrics to support continuous improvement.
We continuously evaluate billing workflows, identify opportunities for improvement, and provide ongoing support to help enhance efficiency and financial outcomes.
Protecting sensitive healthcare information is a top priority. Our medical billing support services are delivered with a strong focus on data security, regulatory compliance, and confidentiality, helping medical billing companies operate with confidence.
Our team follows HIPAA-compliant processes and strict data handling protocols to safeguard protected health information (PHI) and maintain patient confidentiality throughout every stage of the billing workflow.
Our security practices are supported by SOC 2 Type II standards, demonstrating our commitment to maintaining strong controls for security, availability, and the protection of sensitive client data.
We implement role-based access controls, secure systems, confidentiality policies, and ongoing security awareness measures to help protect your data and support compliance requirements.
Organizations partner with Callmax for dependable, scalable, and cost-effective business process support. Our experience, global delivery capabilities, and operational excellence help clients streamline workflows and achieve long-term growth.
Callmax, founded in New York in 2012, was created to empower small and mid-sized businesses to compete in industries dominated by large corporations by providing scalable, cost-effective operational support. As a Business Process Outsourcing (BPO) provider, Callmax streamlines operations through services such as customer support, data management, and industry-specific solutions, acting as an extension of clients’ teams to enhance efficiency, adaptability, and growth.
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Yes, our processes are aligned with HIPAA compliance standards, and we follow strict data security and confidentiality protocols.
Outsourced medical billing support is the process of delegating back-office billing tasks such as claim submission, payment posting, follow-up, and reporting to an external support team.
Our services are designed for medical billing companies, revenue cycle management providers, and healthcare support organizations looking to outsource operational billing tasks.
We support a wide range of tasks including insurance verification, credentialing, patient registration, medical coding support, charge entry, claim submission, payment posting, AR follow-up, denial tracking, and reporting.
Yes, our team can align with your existing workflows, processes, billing platforms, and operational requirements to provide seamless support.
Yes, our services are scalable and designed to support growing billing companies as well as larger organizations managing multiple client accounts.
We follow structured workflows, task-specific processes, and quality checks to help maintain accuracy, consistency, and reliable support across billing operations.
The onboarding timeline depends on your workflows, systems, and support scope, but we aim to ensure a smooth and efficient transition process.
Yes, clients are provided with a dedicated point of contact to ensure smooth communication, coordination, and ongoing support.
Yes, our support model is built to scale with your business, helping you manage increased workloads, new client accounts, and expanding service demands.
